Privacy Policy

KostaCLOUD is committed to protecting and respecting your privacy.  We want you to be aware of how we use your personal data in accordance with the General Data Protection Regulations (GDPR).

This privacy notice discloses our privacy practices, as follows:

1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you, if any.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We use “cookies” on this site. Cookies are small data files stored on your computer or mobile device when you visit a website.  They are widely used to make websites work, or to work more efficiently, as well as to streamline your experience and provide website owners with reporting information to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Why we use Cookies

We use first party and third-party cookies for several reasons. Some cookies are required for our site to operate. Other cookies enable us to identify and respond to the interests of users to enhance the experience on our site. Third-party cookies on our site are used for advertising, analytics and other purposes as further outlined below.

Cookies set by our website owner, KostaCLOUD, are called "first party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality on or through the website (e.g. advertising, interactive content, and analytics). Owners of third-party cookies can recognize your computer both when visiting the website in question as well as certain other websites.

First Party Cookies: The KostaCLOUD software program uses no Cookies. 

Third Party Cookies used by KostaCLOUD include but are not limited to:

• Stripe - used for payments;
• Google Console - used for traffic
• Auth0 - used for authentication and authorization.
• Cloudflare is used for anti-DDOS

DDoS stands for “Distributed Denial of Service.” A DDoS attack is a malicious attempt to make a server or a network resource unavailable to users, usually by temporarily interrupting or suspending the services of a host connected to the Internet. Anti-DDOS is a physical layer of protection between potential attackers and your network.

Links

KostaCLOUD website and software contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys and Feedback Requests

From time-to-time our site requests information via surveys or requests for feedback. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Embedded content from other websites

This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

If you feel that we are not abiding by this privacy policy, you should contact us immediately at [email protected] or 305-367-8720.